Store policies
Contact information
Questions about any of this? Send us a note and we'll sort it out.
Zeppelin Design Labs is a working electronics workshop, not a retail storefront. There is no showroom and no walk-in hours. If you would like to visit, message us first and we will arrange a time.
Message us
The contact form is the fastest way to reach us. Pick the topic that fits and we will route it to the right bench:
- General questions
- Technical support
- Returns & exchanges
- Order status & shipping
- Warranty & repair
- Build help for a kit
- Wholesale & dealers
- Workshop visit request
- Press & media
We usually reply within one business day. Including your order number or the product name helps us answer in one round trip.
Phone
312-593-5295
We are a small shop, so the contact form generally gets a faster answer than the phone for order and technical questions.
Workshop
Zeppelin Design Labs
31W154 91st St, Unit 113
Naperville, IL 60564
USA
About 30 miles west of Chicago. By appointment only.
Help yourself
- Support — documentation, forums, and help channels in one place
- Documentation — manuals, schematics, and build guides
- Builder forums — community troubleshooting
Privacy and legal requests
For privacy or data requests, use the contact form and put “Privacy request” at the start of your message. See also our privacy policy.