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Privacy Policy
Last Updated: 04/09/2025
Zeppelin Design Labs (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use our website (ZeppelinDesignLabs.com) and purchase our products.
1. Information We Collect
When you interact with our website or purchase products, we may collect:
Personal Information: Name, billing/shipping address, email, phone number, and payment details.
Order Information: Purchase history, invoices, delivery preferences.
Technical Data: IP address, browser type, device information, cookies (see Section 7).
Voluntary Data: Information you provide through contact forms, newsletter signups, or product feedback.
2. How We Use Your Information
We use your data to:
Process and ship your orders.
Communicate about purchases, updates, and support requests.
Improve our website and customer experience.
Send promotional emails (if you have opted in).
Comply with U.S. laws, tax requirements, and fraud prevention.
3. Sharing of Information
We do not sell or rent your personal data. We may share information only with:
Service Providers: Payment processors (e.g., PayPal, Stripe), shipping carriers, email platforms.
Legal Compliance: When required by law, court order, or government request.
Business Transfers: In the event of a merger, sale, or acquisition.
All third-party providers are required to safeguard your data and use it only for the intended purpose.
4. Payment Security
We do not store your full payment card details. Payments are securely processed through third-party providers that comply with PCI-DSS standards.
5. Data Retention
Order and transaction data: Retained for legal and accounting purposes (typically 7 years).
Marketing data: Retained until you unsubscribe or request deletion.
Technical/cookie data: Retained based on cookie lifespans (see Section 7).
6. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date. Continued use of our site means you accept the changes.